Shipping policy
What shipping carriers are used? Who will deliver my order?
ART BY BROTI uses reputed carriers for most orders, to ensure that your products get to you quickly and without damage.
Where do you ship to? International Shipping?
We ship only in India at the moment. If your country is not listed in the drop down list of destinations at checkout, please get in touch for a custom quote at work@wedefine.co . International shipping charges DO NOT INCLUDE the applicable import duties or taxes that are due upon entry into the destination country. All duties and taxes are the responsibility of the customer, and must be paid at the time of delivery. Please contact your local customs office for more information.
How much are shipping charges?
Currently we have only one shipping mode for India. Shipping charges depends on the product weight and location. We have tried our best to provide economical shipping rates and partners who has better delivery network, faster delivery time and are trustworthy. It is important to emphasize that the total value of shipping includes in addition to freight, from the nearest collection center, packaging, handling, logistics and administrative costs.
How will my order be packaged?
The ART BY BROTI packaging is designed to protect your order. We put extreme care in our shipping process and the way we wrap up each order. Invoice and payment information is not sent with your order. It is sent to the email address provided on the order. Past invoices can also be accessed directly from your account.
Where will my order be produced?
Currently all our production happens in India.
STANDARD Shipping & Delivery Time -
We are shipping our art prints from our warehouse within 2-4 business days after receiving orders. Following that, please allow an additional 4-5 days for domestic and 8-10 business days for international orders to be delivered to you via our trusted courier service.
Please allow extra time for your order to be processed during public holidays/peak season in India. Customs and courier service may also require extra time to work on the processing/delivery during peak season (e.g., Diwali, Christmas. etc.). Please also note that delays may occur as a result of pending payment authorizations sometimes. These delays are outside of ART BY BROTI's control. In some countries, you may need to allow additional time for your local customs.